Getting Businesses Paid: How Remedy Credit Control Solutions Is Helping SMEs Improve Cash Flow
- Denise O'Gorman
- 2 days ago
- 4 min read
Sales are important. But getting paid for those sales is what keeps a business moving.
Since launching Remedy Credit Control Solutions, I have seen first-hand the difference that effective credit control can make to a business.
Too often, businesses have completed the work, raised the invoice and then become stuck waiting for their money.
That's where Remedy Credit Control Solutions comes in.
We work with businesses across Ireland and the UK, providing outsourced credit control, debt recovery, debtor ledger audits and accounts receivable support.
Our focus is simple:
Get businesses paid.
More than €400,000 recovered for clients
One of the achievements I am particularly proud of is that Remedy CCS has helped clients recover more than €400,000 in outstanding debt.
Behind that figure are individual businesses that needed their cash.
Some had old debts that had been sitting on their ledgers for months. Others simply didn't have the time or resources to consistently manage their credit control.
In many cases, the money was already owed.
The challenge was getting it collected.
Finding the money that businesses didn't realise was being missed
Credit control isn't simply about sending another email asking for payment.
When I take on a debtor ledger, I look at the bigger picture.
Which invoices are overdue?
Which customers have stopped responding?
Which debts are disputed?
Which promises to pay have been missed?
Which accounts need immediate attention?
And perhaps most importantly:
Where is the cash currently stuck?
A debtor ledger audit can uncover problems that have been building for months.
By identifying the priorities and putting a structured collection process in place, businesses can start turning outstanding invoices into actual cash.
70 debtor calls in 10 hours
One recent example demonstrated exactly why proactive credit control matters.
During a client engagement, I made 70 debtor calls in just 10 hours.
The objective wasn't simply to make calls for the sake of it.
Each conversation helped establish where accounts stood, what was preventing payment and which matters required further action.
It also highlighted issues that needed to be referred back to the client's finance team.
That's the value of having someone actively working through your ledger rather than simply waiting for customers to pay.
Helping businesses tackle aged debt
Aged debt can become increasingly difficult to collect the longer it remains outstanding.
That's why Remedy places particular emphasis on identifying and prioritising older debts.
We can work through outstanding accounts, contact customers professionally, negotiate payment arrangements where appropriate and escalate matters when necessary.
The aim is always to achieve the best possible outcome for the client while maintaining professional customer relationships.
Credit control is about more than chasing invoices
One of the biggest misconceptions about credit control is that it is simply about asking customers for money.
Effective credit control starts much earlier.
It involves understanding:
Who your customers are
What credit terms you offer
When invoices should be paid
Why customers are paying late
How disputes are handled
How overdue accounts are escalated
What information management needs to make decisions
This is why Remedy also provides credit control consultancy and training.
We don't just want to help businesses collect today's overdue invoices.
We want to help them build better credit-control processes for tomorrow.
Outsourcing can make a real difference to an SME
For many small and medium-sized businesses, employing a full-time credit controller isn't always practical.
Yet somebody still needs to manage the debtor ledger.
Outsourcing credit control can provide businesses with access to experienced credit-control expertise without the commitment of building a larger internal finance team.
Remedy can work alongside an existing finance or accounts team, or take responsibility for the credit-control function.
The result is the same objective:
More control over your debtor ledger and better focus on getting your customers to pay on time.
The Remedy approach
Every business is different, so there isn't a one-size-fits-all approach.
Sometimes a business needs a complete outsourced credit-control service.
Sometimes it needs a debtor ledger audit to understand what is happening.
Sometimes it needs help recovering aged debt.
And sometimes the existing finance team simply needs additional expertise and support.
That's why I work closely with each client to understand their business, their customers and their debtor ledger before deciding what approach will work best.
Our biggest achievement? Helping our clients
The numbers are important.
€400,000+ recovered.
Hundreds of debtor accounts worked.
Thousands of euros in outstanding invoices brought back into focus.
But for me, the most important measure of success is what happens to the client afterwards.
When money that has been outstanding finally arrives in the bank account, it can make a genuine difference to an SME.
It can help pay suppliers.
Fund wages.
Reduce pressure on cash flow.
And give a business owner confidence that their finances are under control.
That's why I founded Remedy Credit Control Solutions.
Because businesses shouldn't have to work hard to make the sale and then struggle to get paid.
If your business has overdue invoices, an ageing debtor ledger or simply doesn't have the time to manage credit control properly, Remedy Credit Control Solutions can help.
We provide outsourced credit control, debt recovery, debtor ledger, audits, accounts receivable support and credit-control training across Ireland and the UK.
You've earned the money. Let's help you collect it.
